You understand the necessity of customer insight that is why people go to for everything from communication with businesses, marketing, design, development, testing and delivery. All these factors lead business and product decisions hence it is important to reliably observe, monitor, understand, measure, and interpret the targeted customer’s processes, behavior and emotions. Answering the ‘why’ questions prevents needless assumptions which enables continuous delivery, and adds value to the customer reducing the risk of non-delivery increasing buy-ins from stakeholders.
Data driven decisions with the tech team and business stakeholders
Continuosly collect customer feedback in the development lifecycle
Breakdown an epic plan into an actionable user story
Understand the 'why' behind the analytics data
Get buy-in from stakeholders
Delivery continuously to reduce risk
A steady stream of user stories available
Validate assumptions fast
Conduct AB testing of designs to make design decision
Your success and satisfaction comes from meeting customer needs. Your team and business put loads of trust on you.
Even the best designers produce successful products only if their designs solve the right problems. A wonderful interface to the wrong features will fail.Jakob Nielsen
Get closer than ever to your customers. So close that you tell them what they need well before they realise it themselvesSteve Jobs
What we Offer
Checkealos helps you focus your development around end customer needs, emotions and behaviours. Through Checkealos platform you can observe target customer segments interacting and thinking loud with low fidelity mocks, prototypes, test environment software and production environment software. We have made it simple.
What to consider
Why or why not:
build a functionality or feature?
group pages into few templates or UI patterns for consistency?
use design guidelines to facilitate reuse and discipline?
build the minimum functional end-user experience and evolve service in an agile fashion?
allow an acceptance criteria into a user story?
work on alternatives that reduce browser rendering issues?
use front-end caching to speed up end-user experience?
to assume that the end-customer would read and take action?
Other things to consider about customer experience. Does the customer experience:
persuasion through the design?
authority and creativity while interacting?
traction during the product on boarding experience?
See what other organisations are doing:
Puts gamification into learning language. Makes it first person and informal. Makes it feel more fun and pleasure to interact with. Has 60 million users.