Our history
Checkealos began more than a decade ago as a platform to research and improve User Experience in digital environments. From the start we focused on qualitative analysis with direct feedback from real people: real consumers using a product and saying what they think. That is the core of Checkealos. Its essence.
For User Experience teams we built specialised remote research tools: moderated and unmoderated studies, surveys, card sorting, tree testing, quantitative task-based studies and multi-study testing. We then added a quantitative analytics layer that builds on the qualitative data — reinforcing it, never replacing it.
Large corporations generate highly valuable direct feedback inside their UX teams, but that knowledge stays in silos. To distribute it we built an ecosystem that integrates six experience dimensions and centrally unifies every data point and perspective an organisation uses to observe its customers: User (UX), Customer (CX), Brand (BX), Service (SX), Employee (EX) and Strategic (StX) Experience.
Today Checkealos is a Human Experience Suite (HX Suite) that uses the potential of Artificial Intelligence while always protecting the core: direct feedback from customers, users and employees. People. The goal: better decisions and excellence in the experience large organisations deliver through their products and services.
Our mission
To turn human experience from opinion into measurable competitive advantage.
We give organizations a shared data model that connects what the customer feels, what the employee lives, what the brand communicates, and what the market needs. Every experience investment gets a defensible return; every decision gets evidence.
Our vision
An enterprise market where people's experience in any role is managed with the same rigor as accounting or operations.
We aspire to be the operating system for human experience: the layer that connects UX, CX, SX, EX, BX, and StX into one ecosystem. Leadership gets one well-formed question; teams get actionable data, not reports that get filed away.
Our values
Five principles guide how we build and how we work.
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01
Rigor over speed
We prefer one well-collected data point to ten pretty dashboards. Every metric from Checkealos must be defensible in front of a board.
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02
Integration, not accumulation
We don't add tools: we connect signals. A low eNPS can be explained by CES data from support or onboarding quality. Our model cross-references it, not archives it.
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03
Action orientation
An insight without an owner is noise. Every data point we generate comes with an owner, a deadline, and a success metric. If you can't decide with it, we don't measure it.
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04
Radical transparency
If our model can't explain a result, we say so. We don't fill gaps with narrative: we flag them as research opportunities.
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05
Real scalability
The methodology works the same for 50 employees as for 500. Not by simplification, but by design.
Product Portfolio
An ecosystem covering the six dimensions from a single platform.
HEM Platform Integration Engine
Unified data model with HEMI methodology (Listen, Analyze, Act, Optimize). Turns scattered data into strategy with ownership and measurable return.
UXUser Research
Usability, card sorting, tree testing, and first-click with SUS/SUPR-Q metrics and industry benchmarks.
ANExperience Analytics
Dashboards crossing behavioral and attitudinal data (NPS, CSAT, CES, eNPS) with segmentation and real-time alerts.
BXBusiness-UX Connect
Templates for Sales, Support, Marketing, HR, and Finance to collect feedback with research-grade quality in the same data model.
XMXM Maturity Assessment
3-minute audit: diagnosis by dimension and roadmap from Reactive to Optimized.
Six dimensions, one experience OS
The HEM model unifies all six XM dimensions on one platform — explore each one.
User Experience
How enterprises design, validate, and optimize every user interaction
CXCustomer Experience
How enterprises measure and optimize every customer touchpoint
BXBrand Experience
How enterprises measure and strengthen brand perception
SXService Experience
How enterprises optimize support channels and service delivery
EXEmployee Experience
How enterprises engage, retain, and develop their people
StXStrategic Experience
How enterprises sense the market, validate innovation, and connect every dimension to strategy
Ready to put experience data to work?
See how Checkealos turns customer, employee and user signal into decisions your board can defend.
Request a Demo